MA & Support

When a machine stops, reach engineers who already know your system

An MA contract covering scheduled checks, remote support and program backups — less line time lost waiting for a technician.

Problems we solve

Sound familiar?

When a machine stops, waiting for a technician costs production time
The original installer no longer supports the system — nobody understands the PLC program
No program backups — if a PLC or HMI fails, the program must be rewritten
No preventive checks — problems are only found after a breakdown

Scope of Work

Scheduled preventive maintenance with a system health report
Remote support over a secure connection, plus LINE and phone
On-site visits for issues that can't be fixed remotely
Backups and version control of PLC, HMI and SCADA programs after every change
Support for systems we installed and your existing systems (after a survey and documentation)
Recommended spare parts and training for your maintenance team

Tech Stack

We pick vendors that fit the job and the budget — no single-brand lock-in.

Remote Access

Backup & Docs

Channels

Get Started

Free site visit within 7 business days. We'll assess what can be improved and propose an approach that fits your budget.

BT San Technology

Beyond Tomorrow

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